Privacy Policy

Effective March 2026

At Earthborn Treasures, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding that data. By using our website or making a purchase, you agree to the practices described here.

1. Information We Collect

We collect information in several ways when you interact with our website:

Contact Form

  • Name and email address when you submit our contact form.

Account Registration (Optional)

If you create an account on our WooCommerce store, we collect your name, email address, username, and password (stored in encrypted form). Account creation is optional but enables order history and faster checkout.

Checkout & Order Information

When placing an order, we collect:

  • Name, billing and shipping addresses, phone number, and email address
  • Order details including items purchased, quantities, and order totals
  • Transaction IDs and order status information

Payment Information

All payment processing is securely handled by Square. We do not store, process, or have access to your credit card number, CVV, or other sensitive payment details. Payment data is transmitted directly to Square via their secure systems.

Automatically Collected Data

Our website and WooCommerce platform may automatically collect certain technical data, including:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring URLs
  • Device type and operating system

This data is used for site security, troubleshooting, and improving user experience.

2. Cookies and Tracking

WooCommerce uses cookies that are essential to the shopping experience. These include:

  • Session cookies to maintain your shopping cart across pages
  • Login cookies if you have an account (kept for 2 days on session login, up to 14 days if “Remember Me” is selected)
  • Cart data cookies to remember what is in your cart (stored for approximately 2 days)

We do not currently use third-party analytics tools such as Google Analytics. If we add tracking tools in the future, this policy will be updated and, where required, your consent will be obtained.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping notifications, and receipts
  • Respond to customer service inquiries and contact form submissions
  • Maintain and administer your account (if applicable)
  • Improve our website and product offerings
  • Comply with legal obligations
  • Send occasional updates or promotional emails — only if you have opted in

We will not use your personal information for any purpose not described in this policy without your consent.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data with trusted third parties as necessary to operate our business:

  • Square — payment processing
  • Shipping carriers — to fulfill and deliver your orders (name, address, and contact information are shared as required)
  • Hosting and platform providers — our website host and WordPress/WooCommerce infrastructure may process limited technical data
  • Legal authorities — if required by law, court order, or to protect our rights and the safety of others

All third-party service providers are required to protect your information and may only use it for the specific services they provide to us.

5. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law:

  • Order records are retained for a minimum of 7 years for tax and accounting compliance
  • Account information is retained as long as your account is active; you may request deletion at any time
  • Contact form submissions are retained only as long as needed to resolve your inquiry

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email

To exercise any of these rights, please contact us at: therocklady@earthborntreasures.com

7. Data Security

We take the security of your personal information seriously. Our website uses SSL encryption (HTTPS) for all data transmission. Payment data is handled exclusively by Square’s PCI-compliant infrastructure. We implement reasonable administrative and technical safeguards to protect against unauthorized access, loss, or misuse of your data.

While we take these precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password if you create an account.

8. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, the revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: therocklady@earthborntreasures.com
  • Website: earthborntreasures.com